After your order is placed, you will receive an automatic e-mail confirmation. If you do not receive a confirmation, please contact us.
We ship most orders directly from our Malvern location. On occasion items are drop-shipped directly from the manufacturer. Our stock varies constantly. You will be notified by email if your order is not available to ship in 1-3 days. During December in stock items typically ship same day or next day.
We typically ship all items on the order at once. If several items are ordered and some items are backordered, we will hold the order and ship all items together. If you prefer to have items ship as they become available, please let us know. A split shipping charge will be applied to your order. We will inform you of any additional shipping charges by email.
Free shipping offers apply to 48 contiguous US states only. For AK, HI and all international orders, we will contact you with shipping options.
ALL ORDERS TOTALING $500 OR MORE WILL REQUIRE A SIGNATURE FOR DELIVERY. AN EMAIL IS SENT WHEN THE PACKAGE IS SHIPPED TO INFORM YOU OF THE DELIVERY DATE.
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We work very hard to keep our web site information and pricing accurate. On occassion, errors occur. If so, we will inform you of the error and request a confirmation from you to proceed or cancel the order.